My experience was amazing! I got the chance to work with a Cloud Solutions Architect named Edgar Espinoza. I was able to ask him a bunch of questions about the functions of everyone's titles as well as get a tour of their office. I was already kind of familiar with the space considering my mom has worked there for 1-2 years so I've been able to go inside and see everything but I never knew what role everyone played to keep things organized and functional. My mom has been working in the field of Information Technology (IT) since she was 18 so it was really interesting to get to know her job in depth.
1. What other branches were you interested in before finding this one? (Costumer Service, Graphic Design, Programming, etc.) He said he started out in the field of development and found his way into systematics soon after.
2. What are some everyday challenges? He said that communication could get complicated very easily because there are lots of SaasPlaza representatives all around the world such as: Singapore and the Netherlands. This means that finding a time that could be considered a common balance for both time zones to hold a skype meeting is constantly difficult.
3. Does this job require you to be easily accessible at all times? He said it does. The reason for that is that a server for a major company could go down, stalling all of their filing information and production, and you would need to be reached as soon as possible to help bring that server back.
4. To what extent do you find this work interesting and fulfilling and why? He gets to research new technology that could help the company run smoothly. He said that the technology that intrigues him the most is the technology that can improve the companies efficiency.
5. What are some important rules or practices that you must follow in order to be considered a dedicated and responsible profession in this field? He said the most important things to do are: Always finish the boss' task list that you're given by the boss to the best of your ability each day and always communicate with other people your difficulties.